Frequently Asked Questions

Yes! Every Silver Moon piece is crafted from 925 Sterling Silver (92.5% pure silver). Each piece comes with a Certificate of Authenticity.

You can browse our collection on this website and DM us on Instagram @silvermoonindia to place your order. We'll guide you through the process.

We accept UPI, bank transfer, and cash on delivery (COD) for select locations. Payment details are shared upon order confirmation via Instagram DM.

Orders are processed within 1–2 business days. Standard delivery takes 5–7 business days across India. Metro cities typically receive within 3–5 days.

Yes, we accept exchanges within 7 days of delivery. Items must be in original, unworn condition with original packaging. DM us on Instagram to initiate.

925 Sterling Silver may naturally tarnish over time — this is normal. Regular wear actually helps keep it shiny! Use a soft polishing cloth to restore its lustre.

Currently, we ship across India only (PAN India). International shipping will be available soon — follow us on Instagram for updates!

Every Silver Moon piece comes in our signature premium packaging — a velvet pouch inside a gift box. Perfect for gifting without any extra cost.