Terms of Service

1. Acceptance of Terms

By accessing or using www.silvermoonstore.in ("the Website"), you agree to be bound by these Terms of Service and all applicable Indian laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this Website.

2. Products & Pricing

• All products listed are authentic 925 sterling silver jewelry handcrafted and sold by Silver Moon.
• Prices are listed in Indian Rupees (₹) and are inclusive of applicable GST (3% under HSN 7113).
• We reserve the right to modify prices at any time without prior notice. The price at the time of your order confirmation is the price you pay.
• Product images are representative. Minor variations in shade or finish may occur due to photographic lighting and screen calibration.

3. Orders & Payment

• By placing an order, you represent that you are at least 18 years of age and are legally capable of entering into binding contracts.
• All payments are processed securely via Razorpay. We accept UPI, debit/credit cards, and net banking.
• An order confirmation email will be sent upon successful payment. This constitutes our acceptance of your order.
• We reserve the right to cancel or refuse any order due to stock unavailability, pricing errors, or fraud suspicion. A full refund will be issued in such cases.

4. Shipping & Delivery

• We ship PAN India. Delivery timelines are estimates and may vary due to courier delays or natural events beyond our control.
• Risk of loss and title for items purchased from us pass to you upon our delivery of the items to the carrier.
• For full shipping details, refer to our Shipping Policy.

5. Returns & Exchanges

Returns and exchanges are subject to our Returns & Exchange Policy. Please read it carefully before placing an order.

6. Intellectual Property

All content on this Website, including product photographs, logos, text, and design, is the exclusive property of Silver Moon or its content suppliers and is protected under Indian copyright law. You may not reproduce, distribute, or use any content without our express written permission.

7. Disclaimer of Warranties

The materials on this Website are provided on an "as is" basis. Silver Moon makes no warranties, expressed or implied, and hereby disclaims all implied warranties, including merchantability and fitness for a particular purpose. Silver Moon does not warrant that the Website will be uninterrupted, error-free, or free of viruses or other harmful components.

8. Limitation of Liability

In no event shall Silver Moon or its owners be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of this Website or purchase of our products, to the extent permitted by applicable Indian law.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Chennai, Tamil Nadu.

10. Changes to Terms

We reserve the right to revise these Terms of Service at any time without notice. By using this Website, you agree to be bound by the then-current version of these Terms.

11. Contact Us

For any questions regarding these Terms, contact us:

SRK JEWELLERS (Silver Moon)
📍 No. 5, 3rd floor, Shanmugam Street, Ganapathy Colony, Gopalpuram, Chennai - 600014, Tamil Nadu
🆔 GSTIN: 33ENRPK8919Q1ZV
📧 Silvermoonstore2026@gmail.com
📞 +91 9840139996 (WhatsApp)
🌐 www.silvermoonstore.in